Deleting your Skouta account
This page explains how to delete your Skouta account, what data is removed, and what is kept.
How to request deletion
Option A
In the app
Go to Profile > Account > Delete account, then confirm. Deletion is immediate.
Option B
If you no longer have the app installed
Email team@skouta.app from the address you signed up with. We will delete your account within 7 days and send you a confirmation email once it is done.
Deletion is permanent and cannot be undone.
What is deleted
When your account is deleted, the following is removed permanently:
- Your email address and sign-in identity
- Your notification token and notification preferences
- Your saved locations, including any street address and coordinates you entered
- Your saved daily digests
- Your record with our analytics provider, including associated events
What is kept
- Feedback or deletion-survey responses you submitted are retained, but permanently unlinked from your account, so they can no longer be traced back to you.
- If you had a paid subscription, purchase and transaction records are retained by our payments provider as required by tax and accounting law. Personal details attached to those records are cleared.
- A non-reversible record that a deletion occurred — a one-way hash containing no personal information — kept as proof of compliance.
Questions about this page? Email team@skouta.app.